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Terms That Govern Your xsports Account

These terms set out what you agree to when you open and use an xsports account. Access and eligibility depend on your local law and the region you are in — read these conditions carefully before you deposit or place any wager.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredSubject to eligible regions
xsports Terms That Govern Your xsports Account
YOUR ACCOUNT RIGHTS

How We Handle Your Account and Data

Your account security and the fair handling of your information sit at the centre of how we operate. Here is what that means in practice.

Account Security

Your account is protected with OTP verification on login. Never share your PIN or OTP with anyone — we will never ask for them through chat or email.

Data Retention

We keep your account records for as long as required by applicable law. You can request a summary of the data we hold by contacting support in writing.

Payment Verification

Withdrawals to bKash, Nagad, or Rocket go through an identity check against your registered wallet number before funds are released to your account.

Terms Change Notice

Any material change to these terms is communicated to your registered contact before it takes effect. You always have the option to close your account if you do not agree.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account rights, our support team can help. We handle terms-related queries through the channels below.

Live Chat Start a chat from your account dashboard for the quickest response on terms or account queries during support hours.
Email Support Send a detailed message to our support address for written confirmation of any terms clarification or account decision.
Help Centre Our help centre covers common terms questions — account rules, payment conditions, and eligibility — with step-by-step answers.

Common Questions About These Terms

These are the questions we hear most often about account rules, eligibility, and your rights under these terms.

Account registration is open to individuals who meet the age requirement and are located in a region where our services are permitted under local law. Eligibility depends on your jurisdiction.

Yes. Deposits and withdrawals are processed through bKash, Nagad, and Rocket. Each transaction is subject to the wallet provider's own terms alongside ours.

We may suspend or close your account if a breach is confirmed. You will be notified and given a chance to respond before any permanent action is taken on your account.

Contact our support team in writing through email or live chat. We will confirm your identity and provide a summary of the data we hold within a reasonable timeframe.

We will always notify you before material changes take effect. Minor clarifications may be updated without prior notice, but we aim to keep you informed of anything that affects your account rights.

These terms are interpreted in line with applicable law in the regions where our services are available. If local law in your area conflicts with any clause, that clause does not apply to you.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.