What This Policy Covers
This privacy policy applies to xsports account holders and site visitors in eligible regions where local law permits online betting and gaming access. We collect personal information when you open an account — name, email, phone number, date of birth — to verify identity and meet
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anti-fraud requirements. Payment data such as bKash, Nagad or Rocket account numbers flow through secure transaction processors; we store transaction records but not your mobile wallet PIN or OTP codes. We log device information, IP address, browser type and session activity to detect unusual login patterns
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and protect your account from unauthorised access. Cookies track your session state, game preferences and language settings so the lobby loads correctly when you return. We retain account data for as long as your account remains active, plus a compliance period after closure to meet financial
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record-keeping rules. Third-party game studios and payment processors handle data under their own policies; links to those policies appear in the support section when you request them. We do not sell or share your personal data with marketing partners outside the platform's operational need. You may
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request a copy of the data we hold, ask us to correct inaccurate details, or request account deletion by contacting support through the channels listed below. Changes to this policy are posted here with an updated revision date; continued use of your account after changes take
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effect means you accept the revised terms. Availability of services depends on your local law and the regions we are permitted to serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.